Cancellation Before Shipment:

If you wish to cancel an order for physical products and the items have not yet been shipped, please contact our customer support team at [email protected] or call us at 1800-202-8404 between 9 AM and 6 PM, Monday to Saturday. In such cases, the order will be cancelled, and a refund will be processed within 5 business days after we receive your cancellation request.

Cancellation After Shipment:

We do not accept cancellation requests for orders that have already been shipped. If you receive a damaged or defective item, please refer to our Return and Exchange Policy.

Cancellation Before Download or Access:

If you wish to cancel an order for digital products and you have not yet downloaded or accessed the product, please contact our customer support team at [email protected] or call us at 1800-202-8404 between 9 AM and 6 PM, Monday to Saturday. We will cancel the order and process a refund within 5 business days after we receive your cancellation request.

Cancellation After Download or Access:

Due to the nature of digital products, cancellations are not accepted once the product has been downloaded or accessed. If you experience any issues with your digital product, please contact our support team for assistance.
If you have any questions or need further assistance, please do not hesitate to reach out to our customer support team.

At www.ministryofpos.com, we understand that sometimes you may need to cancel an order. If you cancel your order before it has been shipped or before downloading or accessing a digital product, there will be no cancellation charges, and you will receive a full refund within 5 business days after your cancellation request is processed. Once a physical order has been shipped or a digital product has been downloaded or accessed, we are unable to accept cancellation requests. For physical products, if you receive a damaged or defective item, please refer to our Return and Exchange Policy. If you encounter any issues with a digital product, please contact our support team for assistance. For any questions or further assistance regarding our cancellation policy or charges, please contact our customer support team at [email protected] or call us at 1800-202-8404 between 9 AM and 6 PM, Monday to Saturday.

The policies for all products are different. Please check the Shipping and Returns Tab on the main product page to see if the products are cancellable or returnable. For any other clarifications, customers can contact our support team at [email protected] or call us at 1800-202-8404 between 9 AM and 6 PM, Monday to Saturday.